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Commercial Transactions Disclosure

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Business Operator NKB INC.
Representative TOYA Takayuki, President and Representative Director
Address Tokyo Takarazuka Building, 1-1-3 Yurakucho, Chiyoda-ku, Tokyo, Japan
Telephone Number 03-3504-2100
Services Offered ① Studio Visits
*Studio visits are conducted at CREARE Atami–Yugawara Studio, located at 230-1 Izumi, Atami, Shizuoka, Japan.

② Training Programs and Workshops
*The venue varies depending on the individual training program or workshop. Please refer to the relevant page for details.
Fees Fees vary depending on the service and are displayed on the relevant page. All displayed fees include consumption tax.
Payment Timing and Methods ● Studio Visits
Payment must be made in cash on the day of the visit.

● Training Programs and Workshops
Payment must be made by bank transfer to the account designated by NKB INC. within 10 days after the application acceptance confirmation email has been sent by NKB INC. Bank transfer fees are the responsibility of the customer.
Dates ● Studio Visits
Please refer to the booking form on the “Book a Visit” page.

● Training Programs and Workshops
Dates vary depending on the individual training program or workshop. Please refer to the relevant page for details.
Application Period ● Studio Visits
Please refer to the booking form on the “Book a Visit” page.

● Training Programs and Workshops
Dates vary depending on the individual training program or workshop. Please refer to the relevant page for details.
Returns

Due to the nature of the services provided, returns are not accepted. Cancellations, however, are subject to the conditions set out below.

Cancellations Before the Scheduled Date
Please contact us using one of the following methods:
• The inquiry form on this website
• Telephone or email to CREARE Atami–Yugawara Studio
Telephone: 0465-62-2034
Email: contact.creare-art@nkb.co.jp
The following cancellation fees apply based on the date on which we receive the cancellation notice.

● Studio Visits
(1) Up to two days before the scheduled visit: No cancellation fee; a full refund will be issued.
(2) The day before or the day of the scheduled visit: 100% of the fee

● Training Programs and Workshops
(1) Up to 14 days before the first day of the program or workshop: No cancellation fee; a full refund will be issued.
(2) From 13 days to two days before the first day of the program or workshop: 50% of the fee
(3) The day before or the first day of the program or workshop: 100% of the fee

No Cancellations After Completion
Cancellations and refunds are not available after a studio visit, training program, or workshop has been conducted.

Cancellation by the Organizer A studio visit, training program, or workshop may be cancelled due to unavoidable circumstances, including natural disasters, suspension of public transportation, power outages, outbreaks of infectious diseases, equipment failure, difficulty procuring materials, or the sudden illness of an instructor. In such cases, any fees already received will be refunded.
Late Arrival, Early Departure, or Absence If a customer arrives late, leaves before the scheduled end time, or is absent, we do not guarantee an extension of the scheduled end time or an individual make-up session. As a general rule, fees will not be refunded.

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